Booking Terms & Conditions
Acceptance of Terms
Payment of the deposit constitutes full acceptance of the terms and conditions outlined below.
Deposit Policy
If the deposit is not received within one (1) hour, the reserved time slot will be released and made available to other clients.
All deposits are non-refundable.
Any unused paid time during the booking is non-refundable and non-cancellable.
Any unpaid remaining hours will be charged at the minimum studio rental rate of IDR 600,000 per hour.
Rescheduling Policy
Rescheduling is permitted once only and must be requested at least 24 hours prior to the scheduled session.
Rescheduling requests made less than 24 hours before the session will not be accommodated, and the deposit will be forfeited.
Cancellation Policy
In the event of cancellation, the deposit is non-refundable.
Delays & Setup Adjustments
The booked session time begins exactly as scheduled, regardless of the client’s arrival time (except in cases where delays are caused by the studio).
Clients are encouraged to arrive 15 minutes early to review the setup and request minor adjustments.
Any setup changes requested after the session has started will be counted as part of the booked session time.